Empty City South homes
Our standards: when a home becomes empty
When a tenant tells us they're leaving, we try to find someone who'll move in the same day they move out.
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We start looking for new tenants and advertising the property even before it's empty. That's why you must tell us four weeks before you plan to move out of your home.
When a home becomes empty we:
- Visit within 24 hours of getting the keys to check what needs doing and order any repairs.
- Offer the home to a new tenant on the same day. We give people three days to respond. If they refuse the home, we offer it to someone else on the same day.
- Make it secure if necessary to reduce the risk of crime and vandalism. We use appropriate methods for the area. Where possible the security will be environmentally friendly, and not be an eyesore or draw attention to the empty home.
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