How to pay your rent
There are nine ways to pay your rent . . .
1. online
Use your bank debit card or credit card to pay online. The money will go into your rent account within two working days. Pay online.
2. by standing order
This is probably the best way to pay. The money goes in straightaway, and there's no danger you'll forget to pay! We have a simple form for you to print out, fill in and send to your bank. Go to standing order form. You'll need to put your tenancy reference number (it's on your rent card). If you can't print out the form, or need advice, Contact us.
3. by phone
Phone 0161 273 5720 to pay by bank debit card or credit card using Manchester City Council's automated service - 24 hours a day, 365 days a year. Have your tenancy reference number handy and follow the step-by-step instructions. If you can't use an automated telephone service, phone us during normal office hours.
4. telebanking
Ask your bank about this handy way to pay. You'll need our sort code 20-55-13, account number 13345165, and your tenancy reference number from your rent card.
5. at the post office
Use your rent card to pay at any post office. Pay by cash or cheque. It's a free service. Find your nearest post office (external site).
6. by post
Send a cheque (made out to City South Manchester Housing Trust) to: City South Manchester Housing Trust, Turing House, Archway 5, Hulme, Manchester, M15 5RL. Write your name, address and tenancy reference number (from your rent card) on the back of the cheque. Don't send cash through the post!
7. at a payzone
Look out for the pink payzone sign at local shops, newsagents or petrol stations. Use your rent card and pay with cash. It's a free, convenient and private service - shop staff won't see details of your rent account. Find your nearest payzone (external site).
8. at Manchester town hall
Pay by cash, cheque, bank card or credit card. Use your rent card to pay at the counter in the town hall extension (ground floor). Please keep your receipt.
9. at our local office
Pay by cash, cheque, bank card or credit card, at
Turing House, Archway 5, Hulme, Manchester, M15 5RL.
We are open:
Monday 8:30am to 4:30pm
Tuesday 9am to 4:30pm
Wednesday 9am to 5:30pm
Thursday 8:30am to 4:30pm
Friday 9am to 4:30pm
Whichever way you pay, please keep the receipt, or reference number, we give you.
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