Standards we must keep
Doing the repair
Here are the standards you can expect when we do a repair:
See other pages
- We will send a fully-trained, worker at the appointed time.
- The worker will show you official identification, and will be polite and helpful.
- The worker will do the repair or the inspection, as described on the confirmation letter, and will leave the job clean and tidy.
- If the worker cannot do all the work needed on that visit, s/he will explain why and immediately arrange another appointment with you.
- If the problem is being inspected first, the worker will tell you what needs doing and when it will be done by.
Email this page
