Tackling antisocial behaviour: the first step
Have you reported antisocial behaviour to us? If so we will contact you quickly to confirm that we're looking into the case.
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We can sort out obvious problems fairly easily. For example if you tell us about a rubbish-filled garden we simply go round and check. We'll tell the other person to clean it up, and take action against them for breaking their tenancy agreement if they don't.
But some cases are not quite so simple. If the antisocial behaviour is less obvious, or if it's aimed directly at you - harassment and abuse for example - we'll need to talk to you before we start an investigation.
Action plan
We can meet you at your home, in the housing office or somewhere else. In serious cases we want to meet you within 24 hours. We'll ask you who is affected, how they're affected, where it happens, and when it happens. We'll speak to other people in your household who have been affected too.
We'll draw up an action plan listing what you should do and what we will do to get the problem sorted out. The case is now a partnership - we are working for you, but you must help us by keeping to your side of the action plan.
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