How to contact us

By phone
0800 840 1444
Phone this number for any City South service, 8am - 5.30pm, Monday to Friday.
Phone this number in an emergency (where there is a danger to health or safety), 24 hours a day, any day.
Calls are FREE from landline phones, but calls from mobile phones are charged at your network rate

Text phone
0800 954 0696 - For people with a hearing impairment.

By text message
07940 995 163 - No more than 160 characters, including the first line of your address and your postcode. Don't use text to report an emergency. Always phone us.

By email
info@citysouthmanchester.co.uk - Don't use email to report an emergency. Always phone us.

Online
You can contact using us our online enquiry form, or, if you want to report a specific problem or issues in your neighbourhood use our report a problem form.

By post
FREEPOST City South Manchester Housing Trust

By fax
0161 227 1235

By appointment
Arrange an appointment with a member of staff either at our office or in your home. Make your appointment by calling us on 0800 840 1444. If you prefer to speak with a person of the same gender, we can help arrange this for your appointment.

In person
Visit our local offices, at:
Turing House, Archway 5, Hulme, Manchester, M15 5RL
Monday 8:30am to 4:30pm
Tuesday 9am to 4:30pm
Wednesday 9am to 5:30pm*
Thursday 8:30am to 4:30pm
Friday 9am to 4:30pm

Click here for directions to our office.

*Please note - in order to allow our customer services teams to attend essential staff training our main office at Turing House and our call centre will be closed for the afternoon from 1pm on the dates listed below.
Wednesday 18 January
Wednesday 15 February
Wednesday 14 March
Wednesday 18 April
Wednesday 16 May
Wednesday 13 June